Service & Repair

Welcome to Ride the Wind!  If you have seen our Youtube videos then you've seen Darren.  What GEM he is.   Ebikes repairs are what we know, after years of experience,  our knowledge grows expedentially every season.   Simple put, we can fix your bike. Our We are committed to providing exceptional bike service, repairs, and long-term support to ensure your bike runs smoothly and reliably.

How It Works: Getting your bike serviced at Ride the Wind is simple and convenient. Schedule a drop-off time online or visit our shop during business hours. Our technicians will assess your bike on the spot and provide a quote for battery replacements, diagnoses, tire changes, and all other needed ebike repairs. With a typical turnaround time of 24-48 hours, you'll be back on the road in no time. We'll notify you when your bike is ready for pickup.

Our Service Policy: At Ride the Wind, we prioritize quality and long-term value in our comprehensive approach to bike service and maintenance. Our certified mechanics work on both pedal bikes and ebikes, offering expert mechanical and electrical services. We welcome all makes of ebikes, ensuring that you receive top-notch service regardless of your bike's brand.

Certified Partners: Even if you're not local, you can benefit from Ride the Wind's expertise. We provide phone or video support to diagnose issues and offer guidance on repairs. Additionally, we can direct you to one of our certified partners in your area for high-quality service and support.

At Ride the Wind, we believe that cycling is more than just a hobby - it's a lifestyle. Our commitment is to provide exceptional customer experiences and support that empowers you to improve your life through cycling. Visit us today and experience why Ride the Wind is the go-to destination for all your bike service and support needs.

Q: What types of electric vehicles do you service?

A: At Ride the Wind, we specialize in servicing and repairing a wide range of electric vehicles, including E-Bikes, E-Scooters, E-Motorcycles, and Mobility Scooters. Our experienced technicians have the expertise to diagnose and repair various issues, ensuring your electric vehicle runs smoothly for a hassle-free ride.

Q: Does Ride The Wind Offer Pick-Up and Drop-Off Services?

A: Absolutely! We understand the inconvenience of bringing your electric device to our shop, which is why we offer pick-up and drop-off services. Our team will come to your location, pick up your electric vehicle, and transport it to our shop for service or repair. Once the work is complete, we'll return your device to you, providing a hassle-free service experience.

Q: How long does it take to get repairs done?

A: Our dedicated team typically completes service work within 24-48 hours, providing efficient and timely repairs. When you drop off your bike, we'll provide a clear quote for repair costs and time, ensuring transparency throughout the process.

Q: Do I need to make an appointment for a bike service?

A: While appointments are not required, we recommend scheduling a drop-off time online to ensure prompt service. Alternatively, you can visit our shop during business hours to start the process. Our mechanics will assess your bike on the spot and provide a quote for repairs, ensuring a seamless experience.

Q: How can I get started with bike service at Ride the Wind?

A: It's easy to get started! Simply email us at Hello@ridethewindebikes.ca or schedule a drop-off time online. Our experienced mechanics will assess your bike, provide a quote for repairs, and work with you to maintain your bike at the highest level, ensuring you can enjoy the ride.

 

Repair Rate is $85/hour